Business Tools / Reviews & Reputation
Respond to online reviews without guessing what to say.
Paste a customer review and get a professional response that fits your business voice.
What Can Reviews & Reputation Help With?
How It Works
Add the review
Paste the customer review.
Understand the concern
The tool identifies the main issue and uses relevant business information.
Get your response
Receive a professional public response and a private follow-up recommendation when appropriate.
What You Get
- Main customer concern
- Suggested public response
- Optional private follow-up message
- Recommended next action
- Tone matched to your business
Built Around Your Business
Review Support uses your business voice, complaint-handling approach, and any approved customer recovery options. If something is missing, it asks rather than guesses.
Reviews & Reputation uses your Business Profile, so you don't have to explain your business from scratch. Anything not confirmed by you shows up as "Not provided. Confirm before sending."
Launch Pricing
Choose Your Setup
Set It Up Yourself
Use the guided setup to personalize Reviews & Reputation for your business.
You set it up. We show you how.
Start Review SupportLet Project Midlands Set It Up
We organize your business information, configure Reviews & Reputation, test it, and get it ready for you.
We set it up and test it for you.
Request Custom SetupDesigned to work with AI assistants such as ChatGPT, Gemini, Claude, or Microsoft Copilot. Results may look slightly different depending on the AI platform or model you use.
Complete Business System
Starting at $749
Project Midlands professionally sets up multiple Business Tools around the same approved information about your business.
A good option if you want several tools working from the same business details, voice, and approved policies.
Explore the Complete Business SystemLaunch pricing may change as Project Midlands adds new features and services.